Terms & Conditions

1. Identity of the company

Company name: RetroGear (part of JOR-Design)
Registered address: Oostduinplein 142, The Hague
Email address: info@retrogear.nl
Chamber of Commerce (KvK): 92676073
VAT ID: NL866136617B01

2. Applicability

These terms apply to all offers, orders and agreements between the customer and RetroGear.nl, a part of JOR-Design.

3. Prices

All prices are in euros and include VAT. Shipping costs are excluded unless stated otherwise.

4. Orders and payment

An order is final once payment has been received. Payments can be made via the methods offered on the website.

5. Pickup

Customers may choose to pick up their order at our address. Pickup times and instructions are agreed upon in advance.

6. Right of withdrawal

You have the right to withdraw from the agreement within 14 days of delivery without giving any reason. Details and conditions for returns can be found in our returns policy.

7. Warranty and complaints

All products are covered by statutory warranty. Complaints must be reported in writing within 2 weeks after discovery.

8. Liability

RetroGear.nl (part of JOR-Design) is not liable for damage, loss or theft of products after delivery.

9. Privacy

Personal data is treated confidentially and used only to process your order. See also our privacy policy.

10. Governing law and disputes

These terms are governed by Dutch law. Disputes should preferably be resolved amicably; otherwise they will be submitted to the competent court in the Netherlands.

Updated on: 04-12-2024
RetroGear.nl, as part of JOR-Design, reserves the right to amend these terms and conditions.